Question 1

What exactly is RFP Builder Pro?

Accepted Answer

A structured platform for building, issuing, and scoring hotel-technology RFPs — PMS, POS, RMS, CRS, distribution, F&B, spa, and more — using the same rigor and experience a 30-year operator would apply.

Question 2

Who is this built for?

Accepted Answer

Independent hotels, small and mid-size groups, asset managers, and consultants running vendor selections without a large in-house procurement team.

Question 3

How long does a typical RFP take to run?

Accepted Answer

Most categories run anywhere between 4 to 6 weeks end-to-end for one category: scoping and stakeholder alignment, vendor longlist, RFP issue, scoring, demos, and final award. For two or more categories, they can run anywhere between 4 to 8 weeks.

Question 4

Do you have relationships with the vendors?

Accepted Answer

No. Plan Bach Hospitality Services is independent and vendor-agnostic. We accept no commissions, referral fees, or kickbacks from any technology provider.

Question 5

What's the difference between the self-serve tiers and Ultimate?

Accepted Answer

Self-serve tiers give you the framework, templates, and scoring tools to run your own process. Ultimate is fully managed — we run the entire RFP for you, end-to-end.

Question 6

Can we customize the scoring criteria?

Accepted Answer

Yes. Every category ships with a recommended weighting model that you can adjust to reflect your property's priorities, brand standards, and commercial constraints.

Question 7

What happens to our data?

Accepted Answer

Your RFP content, vendor responses, and scoring stay private to your account. We never share submissions across customers or with vendors outside your process.

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Frequently asked questions